I’m experimenting in Facebook, and I have come across a few things that I wish Facebook would do differently. I’m sharing these to get your perspective, but also because I don’t really know how to ask Facebook directly. I don’t have the relationship that Robert has with them. So, if I post it here, I’ll just hope the world sees it. And if not, it informs my thoughts for future on what I think a company might want from a social platform.
Three Changes I Wish Facebook Would Make
- If I’m reading people’s status updates via a list (for instance, I have close personal friends grouped together), and someone comments on MY status, I can’t see this without clicking over to my profile. Suggested fix: just let me subscribe to myself in lists.
- I was talking with someone from Riverblind (a cool band), who said they’d missed an opportunity because any updates on a fan page aren’t rigged to notify the page owner, so when someone left a comment requesting an important interview, it went missing because the band wasn’t hanging around on their page 24/7. I feel this way about our Trust Agents community. It requires manual visitation to know that changes have been made.
- I want to be able to share ANY element of a page. I often find comments to things I’ve written that deserve promotion. Why can’t I share pretty much anything? Heck, I saw that Keith Ferrazzi had some ads for his book, and I wanted to SHARE the ad in my stream, but that wasn’t an option. I get that a share isn’t a click-through, but if I share something, I’ve just given it almost 5000 more chances to be clicked, right?
In all three cases, I can see the counter-motivations NOT to do what I’ve asked.
1.) Goes against their need for more page loads to show more ads.
Um, now that I’m looking at it, basically, if I’m right in my assumption, these usability changes are all null and void because of how they’d impact ads. Am I wrong?
What do you think? Do you run into those types of things on Facebook?
How are you navigating it all?