Let’s Improve Your Customer Journey
Let’s work together on a project that will bring you tangible results for your business. Whether it’s implementing new media projects like podcasts or video shows to reach new buyers, or if you need to launch some technology refreshes to drive more interaction and successful sales, I can help.
I’m a business advisor who works on projects with people at all levels of an organization. My last few projects were with CEO and CMO champions but before that, I worked with VP and Director assets, as well. My background is varied, involving project management, telecom and wireless technologies, and customer service. I’ve worked with enterprise b2b as well as b2c companies. Industry-wise, I’ve worked with technology, consumer, event, retail, and food companies more than any other categories, but I’m a big fan of discussing whether I’m the fit for your project. (Just contact me.)
- Define or address marketing segments.
- Brand and positioning rework.
- Design data insights.
- Build a community management practice.
- Design a Chatbot for marketing or customer service (or both).
- Research marketing or other customer technology for fit and function.
- Improve personal brand experience for executive leadership or others.
- Launch a podcast. Launch a video show.
- Build or augment an influencer program.
- Revamp email marketing messaging or processes/platform.
- Improve customer journey flow online or offline.
To name a few. It’s always better to reach out and contact me instead of worrying if you and I are a fit. I’m easygoing, personable, and am quick to let you know if I’m not the right guy for your project.
Keynote Speaker and Workshop Leader
I’ve had the pleasure of delivering over a thousand speeches at large industry events, corporate annual events, and more. My clients have ranged from SAS, Microsoft, Google, Oracle, Coldwell Banker, to the royalty of the United Arab Emirates.
Please check out my speaking page for more on that.
I offer a very limited number of coaching slots from time to time, so if you want to work 1:1 with me, that’s an option. ( Contact me.)
I’m available to write sponsored content for your site. Besides being the New York Times bestselling author of nine books and counting, I’ve blogged since 1998, and have written for Entrepreneur, Success, AMEX Open, and many more publications. Though I don’t do as much of this work as I used to, as a media guy, I love working with companies where I feel I can add some value through creating content.
I started podcasting in 2005 and have run a few different shows since then. The world of podcasting and video have opened up a lot of opportunities for companies to reach people by entertaining and informing them. What does it take to build a great show that people will find worth their time? It has a lot more to do with crafting a good story and striving to connect with the community you serve than it has to do with any particular equipment. I can work with you in many capacities here. Best to contact me to discuss.