I believe that Patrick O’Keefe has LOTS of experience in managing online discussion forums. From reading his book, Managing Online Forums: Everything You Need to Know to Create and Run Successful Community Discussion Boards, I get the sense that he lives and breathes this. To that end, I’m going to recommend the book, should you be looking to start an online forum, or if you’ve got one and want to improve your game.
My one knock to Patrick is in the organization of the book. It feels a bit like a folk cookbook or a country almanac, if that makes sense. Now, this didn’t really throw me off badly, but for whatever reason, as I read the book, the flow kept feeling like a winding country road, where I wasn’t sure what was around the next curve. I think the chapters were probably in the right order, but the information inside could maybe use a remix. (But maybe this is just me, so you decide).
Once more, as I say at the beginning, I feel that Managing Online Forums is a worthwhile book to buy and absorb. There are TONS of great resources in there, and lots of real world examples for you to follow. This alone makes the book a great resource to have on the shelf.
I’m glad I’ve read it, and as I’m not too far off from a forum-related project myself, I’m sure I’ll refer to the book. If you want a copy for yourself, here’s a link: